Deliveries
and returns
We want your purchases at lachapelle atelier to give you complete satisfaction, they have been created to make you feel good when you wear it. If this is not the case, and for whatever reason, you can return your items!
You have 15 days to return your piece to us.
The piece must come back in the same condition it arrived to you
At lachapelle, returns and exchanges are
free*
How to retrieve a return label?
- go to a Canada Post counter
- present your package and give our Canada Post return number: PR420172
- make sure your name is written on the package or inside
Pick up in store
When you select this option, you can make an appointment at our store to pick up your order, just check our opening hours and make an appointment!
Prices
- - Pick up at the store is FREE
- - Standard shipping is free in Canada with all orders of $150+
- - Standard shipping in Quebec is $10
- - Standard shipping in Canada is $12
- - Standard shipping in the United States is $15
- - Standard shipping for international addresses is $25 without tracking number
- and $60 with tracking number
* one exchange per order is offered by lachapelle atelier, thereafter the transport costs are at the discretion of the customer.